Repeat prescriptions require a MINIMUM of 2 working days to process, but other items may take longer.
Request for prescriptions CANNOT be taken over the phone to minimise mistakes.
We do not offer a same day prescription service.
If you believe a prescription is Urgent you must come to the surgery to request this by 1.00pm There must be a valid medical need for any urgent request and it will be at the discretion of a GP to decide if they will process it on the day or as a routine request. For most urgent requests we will only issue 7 day's worth of medication.
Please do not order any prescriptions more than 2 weeks in advance of the date that you are due to run out of your previous allocation. If there is a reason for an early request please ensure you stipulate why it is required early at the time of ordering.
Your prescription can be ordered in the following ways:
To sign up for the online prescription service you will need to register for Patient Access and obtain a personal log-in and password and provide photographic ID
Please speak to a receptionist who will print this out for you to collect in person from the surgery reception
Online prescriptions will issue REPEAT items only. Any medication not on repeat will have to be requested in writing
These can be handed into reception or placed in the prescription boxes in the surgery or in the post box outside.
paper requests include -
- The tick box slip you will have recvived when you collected your previous medication - please ensure that you tick the itmes you require
- Handwritten notes
- The prescription request forms available from the surgery
You may also post your request to the surgery
What is repeat dispensing?
Repeat Dispensing offers an alternative way to request your medication. Repeat Dispensing means that the prescriber can authorise up to 12 months’ supply of regular medication without the need for the prescriber to issue and sign a new prescription each time. The Pharmacy can then dispense your medication at an agreed interval (usually every 2 months). These prescriptions are sometimes called ‘batch prescriptions’.
Who is suitable for repeat dispensing prescriptions?
This service is beneficial for patients who are stable on their medication and no changes have been made recently. Patients who are unstable or having frequent changes to their medication, prescribed controlled drugs (such as morphine or oxycodone) or have been prescribed a new medication where the dosage is likely to change are not suitable for this service
What are the advantages of repeat dispensing?
The advantages of repeat dispensing are that the prescription process is simplified. Once a repeat dispensing prescription is issued by the surgery you can go straight to the Pharmacy to collect the next supply of medication and only need to request a prescription from the surgery every 12 months. Your Pharmacist will know when your next issue is due and can have it prepared in advance thereby avoiding delays in you receiving your medication.
Your Pharmacist will check how you are getting on with your medication and ask if you have started any new medication since your last issue of medication. It is very important to reduce wasted medicines and so the Pharmacist will check if you need all your regular medication each time they are issued. You can choose which Pharmacy you collect your medication from by notifying the surgery.
In addition, this service reduces the workload of the practice administrative team and doctors as the prescriptions are only signed once a year rather than every one or two months. The number of prescription requests is increasing each year and this service allows the practice to process prescriptions more efficiently.
My Pharmacy requests my prescriptions for me can I use this service?
Yes. This service is an efficient way of requesting prescriptions, reduces the workload for your Pharmacy and the practice, and reduces delays in you receiving your medication. Please ask your Pharmacy if you would be suitable for this service.
How do I arrange repeat dispensing?
If you think you would be suitable for the repeat dispensing service please contact the surgery.
If you are taking blood pressure tablets or medication that requires an annual blood test or other monitoring then we will need to have an up to date blood pressure or blood test before you can be set up on repeat dispensing. Your blood pressure can be measured in the waiting room and handed in to reception to be recorded on your notes.