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Latest News

If you have New, sudden onset Chest Pain— Call 999

please do not come into the surgery.

We are not a walk- in centre and we do not have the facilities or equipment that would be available to you at hospital.

EMAIL REPEAT PRESCRIPTION REQUESTS

We no longer be able to accept emailed requests for repeat prescriptions.   If you currently use this   method you will need to select an alternative option going forward.  The easiest solution is to use the repeat prescribing section on Patient     Access. If you are not already registered to use Patient Access to book   appointments then you will need to come to Reception with a copy of your ID and we will issue you with your log-in details and password.

Once registered you can request your regular repeat   prescriptions with just a few clicks.

 

April  Practice Newsletter now available- please click on Newsletter icon on right hand side of the Home page

Enriched Summary Care Record

As a patient of Clevedon Medical Centre you will have a Summary Care Record (SCR), unless you have previously chosen to opt out. This SCR includes important information about your health:

 

Medicines you are taking

Allergies you suffer from

Any bad reactions to medicines.

 

Which can be made available should you need emergency or hospital care when you may need to be treated by health and care professionals who do not know your medical history.

 

 

You can now choose to have additional information included in your SCR, which can enhance the care you receive. This information includes:

 

Your illnesses and health problems

Operations and vaccinations you have had in the past

How you would like to be treated - where you would prefer to receive care

What support you might need

Who should be contacted for more information about you.

End of life preferences if agreed

 

What to do next

If you would like this information adding to your SCR, then please complete this form for return to Reception

Urgent Repeat Prescriptions

There is a lot of additional work required for both admin staff and GPs when patients request urgent repeat prescriptions at the last minute and sadly it is often the same patients who request these on a regular basis. We now only issue a 7 day supply of medication on an urgent request and patients will also need to request their next full supply at the same time as they request their urgent batch. As with our previous protocol urgent requests will only be filled if the GP feels there is a medical need for the medication to be issued urgently.

Paper Prescriptions

We understand that the NHS have plans to move all prescriptions to the Electronic system before too long. This will mean that we will no longer be able to issue paper prescriptions.  If you have not yet advised us of your pharmacy preference for EPS (electronic prescribing) then please do let us know as soon as possible so that you are not inconvenienced when the changeover occurs.

Patient Transport

Please note that the hospitals no longer book transport for their outpatient clinics. If you require ambulance transport you will need to contact E-ZEC Medical direct on 0300 777 6688 to arrange your own transport.

Appointment Text Reminders

We have now introduced text reminders. Please ensure that you have notified us of your current mobile number so that you can benefit from this service.

Ear Syringing

Please note that due to a cut in funding we are no longer able to offer routine ear syringing for the removal of impacted ear wax. Ear syringing will only be undertaken if required by secondary care or if there is deemed to be a specific medical need. Leaflets outlining alternative options and routine ear care to prevent wax build up are available from reception.


On-line booking of appointments, prescriptions and on-line access to medical records

In order to  to access on-line booking and prescriptions and on-line access to your medical record you will need to register at reception

Please bring your ID into reception and we will be able issue you with  access details and passwords immediately.    



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